With both a health crisis and a mobility crisis, caused by the restrictions of a National State of Disaster, the financial sector adapted their contingency plans for a financial crisis, to place the customer at the centre while rapidly shifting to a work from home environment for everyone, never anticipated by a highly regulated and conservative sector. This research covers the impact of Covid-19 on the financial sector in South Africa.

Gordon Gecko said “greed is good” in the movie Wall Street. I say change is good. It has influenced my professional journey and has had an enriching effect on my career. Now, as a coach and capacity builder,in the words of an African proverb, I am “lighting other candles”.